SIP trunking is designed to provide voice service that’s cost-effective, flexible and reliable. From the public phone network to the handoff at your PBX, we manage every aspect of performance.

To provide assurance of interoperability, Spectrum Enterprise SIP trunks earn SIPconnect™ certification and are tested and pre-approved with leading IP PBX manufacturers, including Avaya, Cisco and Mitel. Spectrum Enterprise SIP Trunks can support Microsoft Teams Direct Routing. Organizations using Microsoft Teams for business calling can connect to the public phone network via SIP Trunk and a Microsoft-certified Session Border Controller (SBC).

Our toll-free service extends your organization’s reach and keeps things simple. You pay just one flat rate for calls from the 50 U.S. states, U.S. territories and Canada.

Highlights include:

• Keep your existing toll-free number, or select a new one at no additional charge
• Customize routing options based on call origination, date and time received, or percentage to different destinations
• Accept or block incoming toll-free calls from specific area codes or exchanges

Our business continuity options are designed to keep your organization running smoothly, even during peak calling periods and extra-heavy calling days. The options range from having the service automatically reroute inbound calls to full-path diversity.

Highlights include:

• Automatic rerouting of inbound calls to any destination when all channels (or call paths) in the trunk group are in use
• A primary and secondary fiber connection between your organization and our network with no single point of failure
• Redundant voice gateway equipment

Our load balancing options enable you to balance your trunking resources more efficiently by distributing incoming voice traffic across multiple trunks. We also offer a variety of routing options — including circular, weighted percentage, most idle and least idle — to give you the flexibility to best manage traffic according to your specific needs.

Highlights include:

• Manage peak usage across different locations and time zones
• Gain more granular control over network utilization by load balancing your trunks
• Route calls to available trunks if a trunk becomes unavailable

Finding ways to manage costs is key to a successful business. Minutes of Use (MOU) sharing helps you control your long distance costs by giving you a single enterprise-wide plan for all of your trunks. Easily see usage across the organization from our web portal.

Highlights include:

• Control long distance, international and toll-free calling charges with a single, predictable monthly plan
• Optimize your long distance calling costs by “pooling” or sharing minutes across trunks
• Get lower effective rates with larger plans spread across multiple trunks