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Retail

Improve customer loyalty by expanding your digital services

CASE STUDY

How a fiber "freeway" keeps sales rolling for Wheel Warehouse

Spectrum Enterprise used its fiber network as the basis for a turnkey solution that uses Fiber Internet Access to alleviate the company’s bandwidth bottleneck, plus PRI voice channels that even let sales associates answer calls from home as if they’re right in the showroom.

Are you keeping up with customer expectations?

Modern retailers rely on scalable, high-performance connections to stores, data centers, and the cloud. 88 percent of U.S. c-suite retailers are investing in digital acceleration.1 Customers want fast and interactive experiences — often blurring the lines between in-store and online shopping. Digital innovations enhance customer service, but drive the need for improved data security.

Adapt to new shopping behaviors

Customers today shop how, when and where they want to. 21 percent of retail sales are expected to be online by 2025.2 Expand your digital services by providing a personalized experience that builds loyalty and improves market share. With a cohesive IT infrastructure from Spectrum Enterprise, you’ll deliver reliable and secure shopping experiences.

Analyze your data for insights

To succeed in today’s environment, it’s critical to gather, manage, secure and analyze your data. Nearly half of executives say they plan to use better analytics in 2022 to improve decision making. Leveraging cloud and connectivity solutions from Spectrum Enterprise makes it easier for you to break down data silos in order to understand and respond to customers faster, as well as optimize your supply chain.

Stay up and running

Retailers need to be ready to adapt to shifting consumer behaviors. 44 percent of U.S. online shoppers feel more comfortable online due to ongoing pandemic concerns.3 Any network disruption, either in-store or online, costs you in time, money and customer satisfaction. When security systems are down, you’re more vulnerable to a data breach. Spectrum Enterprise provides 24/7/365 support to ensure you have secure access to business-critical platforms and applications.

NEW & NOTEWORTHY

Enhance and streamline your collaboration

Unified Communications with RingCentral integrates video, phone and messaging on a single platform.

Expand digital services with a partner who understands your needs

Our coast-to-coast presence allows us to serve manufacturers of all sizes, no matter where your facilities are.

Our experts are always available to support our comprehensive portfolio of enterprise services, keep your network up and running and connect multiple locations — efficiently and effectively.

Our private fiber network and services keep you connected with little to no interruption, helping ensure streamlined operations.

By allowing Spectrum Enterprise to manage your technical infrastructure directly, you’ll be able to free up your IT team to focus on other projects and initiatives.

Improve customer service with solutions for retailers

Internet and networking

Provide your customers and employees with connections and speeds up to 100 Gbps. With a dedicated and secure connection, you can extend your network across town, across the country and into the cloud.

Voice and Unified Communications

Meet evolving business demands with scalable voice solutions designed for your enterprise.

Managed services

Trust Spectrum Enterprise to be an extension of your IT department. Through our managed services, we partner with you to design, implement and manage services 24/7/365 and provide ongoing U.S.-based support whenever you need us.

Dig deeper with these helpful resources

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